Processing

Orders are processed within 1–3 business days of payment clearing. Orders placed on weekends or public holidays begin processing the next business day.

Delivery

Delivery takes 5–8 business days after dispatch. Total time from order to doorstep is about 6–11 business days. Business days exclude weekends and public holidays.

Where we ship

We ship worldwide. Delivery estimates are based on our standard service. Remote destinations may take longer.

Import duties and taxes

Import duties and taxes are calculated and included at checkout. You will not be asked to pay additional customs charges on delivery.

Tracking

A tracking number is emailed when the parcel leaves the warehouse. Tracking can take up to 48 hours to show movement.

Delays

Estimates are not guarantees. Customs inspections, carrier backlogs, severe weather and incorrect addresses can extend delivery. We do not control carrier or customs delays. If your order will be materially later than the estimate above, we will email you and you may cancel for a full refund.

Wrong or incomplete addresses

Please check your address at checkout. Parcels returned to us because of an incorrect or incomplete address can be reshipped once received; reshipping is charged at cost.

Lost parcels

If tracking shows no movement for 10 business days, email support@tutibloom.com and we will open a carrier investigation. Parcels confirmed lost in transit are replaced or refunded in full.

Questions

support@tutibloom.com · +1 307 243 9720